Elev8 Solutions

Elev8 Solutions Hires Ulrik Carlsson as Sr. Solution Architect and Readiness Expert

FOR IMMEDIATE RELEASE
Elev8 Solutions Hires Ulrik Carlsson as Sr. Solution Architect and Readiness Expert

Ulrik is widely known for his blog “The CRM Chart Guy”

Atlanta, GA – August 25, 2016 – Elev8 Solutions announced today that Ulrik B. Carlsson has been named Senior Solution Architect and Readiness Expert.  Ulrik will expand our capabilities to offer Microsoft Dynamics CRM implementation and readiness support to new and current customers.  He also brings added expertise in Field Service to the Elev8 Solutions team of solutions architects.

Gus Gonzalez, CEO of Elev8 Solutions is pleased to bring Ulrik on board.  “Ulrik joins our team of world-class Solution Architects to continue growing our reputation as the go-to partner when it comes to customer empowerment, real-world knowledge and experience as well as our incurable need to produce amazing results.  One of my favorite CRM related blogs is “the CRM Chart Guy,” which Ulrik writes. It focuses on something in which we deeply believe; making the most out of the functionality we already have available in Microsoft Dynamics CRM.”

Ulrik will enhance the expertise provided to our customers through his knowledge of CRM Online and Field Service.  As one of our Sr. Solution Architects and Readiness Experts, Ulrik will help take Readiness, Implementation and Support to new heights.  Join us in welcoming Ulrik to our company!

About Elev8 Solutions

Elev8 Solutions is obsessed with producing results based on decades of combined experience with Dynamics CRM through hundreds of deployments in multiple industries on 6 of the 7 continents. Experience has taught that an immersive approach through our ACE program creates successful customer implementations and user experiences.  Led by a 5x Microsoft Most Valuable Professional (MVP), the team at Elev8 Solutions works with some of the world’s best CRM partners, and even Microsoft, who leverage the expertise of the Elev8 Solutions team as Subject Matter Experts regarding Microsoft Dynamics CRM Online, Field Service, Project Service, Portals, and Integration with other Microsoft Business Solutions. Our customers have the Elev8 Solutions experts helping every step of the way to ensure a successful implementation, superb readiness and long lasting support at their fingertips.

For more information, please contact:

Mike Cheshire, Market Development Specialist

mike@elev8solutions.com

Elev8 Solutions

www.elev8solutions.com


Optimize Your CRM Solution to Boost Sales and Drive Growth

Optimize Your CRM Solution to Boost Sales and Drive Growth

Many businesses rely on powerful customer relationship management (CRM) solutions, including Microsoft Dynamics CRM, to improve marketing and sales operations.  Just having a CRM solution in place is a start; however, to make a real difference, you need to optimize your use of this technology to boost sales and drive growth.

Business technology is only useful when it’s being used.  While companies find value in deploying a CRM solution, it doesn’t guarantee that it will be used properly, or at all for that matter. Here are several of the top tips for a successful CRM deployment and long-term use:

  1. Strategize goals: Microsoft Dynamics CRM can provide greater control and visibility throughout marketing and sales operations as well as provide insight into customer trends and buying behaviors.  You can define goals such as improve customer retention or increase sales, then outline the businesses processes needed to meet those goals.  Microsoft Dynamics CRM can then be used to monitor and measure progress and achieve those goals.
  2. Provide ample training: Your software provider can provide the training necessary for users to take advantage of all that Microsoft Dynamics CRM offers.  As users discover time-saving tools, such as Yammer and Skype for Business, they can improve productivity and free up more time for customers.  As noted in the infographic, nearly 40% of sales effectiveness initiatives either met or exceeded expectations.
  3. Take advantage of follow-up support: Your IT team and software provider can deliver dependable tech support to your users, no matter where they work.  Answering questions by email, text, web-based, or phone can encourage user adoption and the confidence to use Microsoft Dynamics CRM to its fullest potential.

Once users understand how easy it is to use Microsoft Dynamics CRM and the rich information that it can deliver, you’ll find strong support and enjoy a long-term return on investment.  A strong implementation process can improve user adoption which is necessary for optimizing the use of CRM.  Download the infographic and contact Elev8 Solutions Group to learn how Microsoft Dynamics CRM can improve marketing and sales success, increase customer satisfaction, and drive growth.